Herbalize Store Customer Care
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
General
Vaporizers
4
What is a vaporizer?
How do I know which Vaporizer is best for my needs?
How and Why is vaporizing healthier?
What is the difference between Conduction and Convection vaporization?
Orders and refunds
Your order
7
Tracking your order
How do I know if you have received my order?
What about security when I pay by credit card?
I want to buy large amounts, do I get a discount?
I've actually found a product I bought from you, cheaper elsewhere!
View all 7
Return & Refunds
6
Exchanging your product?
Returning product for a refund?
Item damaged or broken when you received it?
Got a faulty/defective item?
Did we send you the wrong item?
View all 6
Warranty
3
Are you authorized resellers?
Does all vaporizers come with a warranty?
What is the warranty on my device?
FAQs
Shipping FAQs
5
How long will the delivery take?
Is the delivery time flexible?
I need a copy of my invoice for my order. How do I go about with it?
How do you package and ship my order?
Where do I track my order?
Price Match & Best Price Guarantee
1
What is the Best Price Guarantee?
Gifts and coupons
Gifts
0
Coupons
1
Coupons for members
Information collected
Privacy policy
1
Information safety and security
Opt-out policy
0
Getting started with us
Your account
0
Help Desk Software
by Freshdesk