Warranty
Information about your product warranty and how to use it.
Yes, we are proud authorised resellers of all premium brands featured on our website.
Tue, 24 Feb, 2026 at 2:29 PM
Manufacturer Warranty Information For each vaporizer, warranty coverage and duration are determined by the manufacturer’s warranty policy. Most vaporizers...
Tue, 24 Feb, 2026 at 4:18 PM
Most products come with 1-year warranty with manufacturer, while some has 2, 5 or 10 years warranty. To find out the warranty on your device, please hav...
Thu, 5 Mar, 2026 at 3:24 PM
In order to proceed with your repair/replacement request, we ask you to set up a customer account at the following link: Storz & Bickel Website: ht...
Tue, 24 Feb, 2026 at 3:49 PM
We want to assure you that we will be handling the return for you. However, as part of the warranty process, Arizer requires that all issues are first repor...
Tue, 24 Feb, 2026 at 3:49 PM
In order to proceed with your repair request, we ask you to set up a customer account at the following link: Step 1: Create an account or log in to ...
Tue, 24 Feb, 2026 at 3:51 PM