We want to assure you that we will be handling the return for you. However, as part of the warranty process, Arizer requires that all issues are first reported directly to their support team. Once Arizer confirms the issue, they will notify us, and we can then move forward with completing your return or warranty replacement.
For your convenience, I’ve attached your invoice to this email, you may need to provide it to Arizer as proof of purchase.
You can contact Arizer support here:
You will need your invoice, which can be downloaded from your shipping confirmation email.
We hope this information has been helpful.