Return & Refunds

Information about how to return a product at Herbalize Store. We always have 14 Days Free Refund. Please remember to always contact support before you send any products back.

Exchanging your product?
Exchanges You may request an exchange in the following situations: Faulty, Damaged, or Incorrect Item Received The product is defective The item ...
Tue, 10 Mar, 2026 at 5:14 PM
Returning a Product for a Refund?
Refunds In addition to our Exchange Policy, you may request a refund provided your return meets the conditions outlined in our Returns Policy. Change o...
Tue, 10 Mar, 2026 at 5:14 PM
Was the item damaged or broken upon delivery?
If your item arrived damaged, defective, or not functioning as expected, please submit a request via our  Warranty / Return Request Form. IMPORTANT: En...
Tue, 10 Mar, 2026 at 5:14 PM
Received the Wrong Item?
We take every precaution to ensure your order is accurate, however, mistakes can occasionally occur. If you have received the wrong product, please subm...
Tue, 10 Mar, 2026 at 5:15 PM
Start Your Return or Warranty Request
To begin your return, exchange, or warranty claim, please complete our Warranty / Return Request Form. All return and warranty cases must be submitted thro...
Tue, 10 Mar, 2026 at 5:15 PM
Returns & Refund Policy
If you need to return a product, please begin by completing our  Warranty / Returns Form so our team can review your request. Submitting the form allows...
Tue, 10 Mar, 2026 at 5:15 PM