We take every precaution to ensure your order is accurate, however, mistakes can occasionally occur.
If you have received the wrong product, please email hello@herbalizestore.com with your order number in the subject line, or message us in our live chat, and include a clear photo of the item you received along with your invoice.
We will gladly replace the item with the correct one at no additional charge.
Please note that you may be required to return the item using a prepaid return label provided by us.