Let Herbie the Bot help you with your return!

Start your return process by contacting and replying to our bot Herbie.


Or Contact our Support via email:

  1. Remember to always contact hello@herbalizestore.com before making any returns.
  2.  Our support team will send you an email with your RMA number, the instructions and return address. 
  3. Simply follow the instructions from the email from customer support.  





If you’re returning a product because it is defective or the wrong item, please consider exchanging it instead. We are happy to replace your product and strive to ensure you receive exactly what you ordered. If you have any questions, do not hesitate to contact our support team and email us at hello@herbalizestore.com